1. How do we go through the visa free access and where to meet our guide?
Most of our layover tour clients are arrive in Beijing airport terminal 3. So we take terminal 3 as the example. (You can also watch our video above)
Step 1: When you get off the airplane please follow the sign “Exit, Baggage Claim“. Please keep walking until you see “China Inspection and Quarantine “.
Please DO NOT stop on the way, such as: “Exit & Entry Certificate Service Office” and “Transit for international Flights within 24 hours”. You might never be allowed to come out.
Step 2: Please walk through the “China Inspection and Quarantine “, then go to the left line where the visa free access is.
Step 3: After you pass through the “visa free access” there is a escalator. Please follow the escalator downstairs. Then you will see a little train station.
Step 4: Please get on the train, there are 2 stops please get off the train at the terminal station (T3 C).
Step 5: Get off the train at “T3 C”, follow the sign “Exit” you will see Exit “B“. Pass through the Exit “B”, there is a Starbucks Coffee to the left. Our guide will hold your name and wait you there.
According to our experience, the “visa free access” might change the location. If you can not find it, please do not hesitation to consult with the airport staff.
2. To save some money, can we just book an English-speaking driver?
No, we do not have English-speaking driver.
As we know, some tour websites supply an English speaking tour guide drive you for the tour. This would not be allowed in China. In China, the vehicles need to be tourism qualification certificate of operating vehicles, not a tour guide’s personal car. If officials found that this kind of behavior, will ruined your tour.
Our company is legal registered with the authorities. Our company official name is: Beijing Explore Tours CO., LTD and our tour license number is: L-BJ01577.
Our company supply a professional driver and a car with licence as well as a professional English speaking licensed tour guide, both of them work for you. We will make sure you can enjoy a safe tour with professional English interpretation both during driving and in attractions. And would not waste your time for parking. Our driver will make sure your luggages are safe while you are not in the car.
We suggest when you scheduled a tour, you’d better distinguish clearly first.
Please see our tour guides, drivers and vehicles details at: https://www.beijinglayovertour.com/about-us/.
3. Flight delay/cancel & Refund? (Apply to private tours only)
If your flight delays and without your notice, our guide and driver will wait you till you arrives and finish the tour if possible. If there is not time to finish the tour, we will refund you the deposit after deducting the fee for the tour guide and driver.
In case that your flight cancels, please let us know at least 6 hours in advance either by phone or email. This way, we can refund you the deposit in full.
4. Are these your best tour prices?
Yes, all of our tour prices are our best prices we can do. But if you can get more people join your tour, the tour price will be cheaper. You can see our Best Price Guarantee Policy at: https://www.beijinglayovertour.com/why-choose-us/.
5. How long to finish the Customs clearance and when to return airport for your onward flight check-in?
You will need 1-1.5 hours to be got through the Customs after your flight arrives.
You shall go back in airport at least 1.5-2 hours before the flight departure.
6. How to book a layover tour?
Tell us the itinerary in the website you are interested in and also your modification ideas regarding to the itinerary, by filling an online inquiry form, by email, by phone or by fax. We are available 24 hours every day.
7. How to pay? (Apply to private tours only)
To book a layover tour, please pay 50% of tour fee as deposit in advance. We use PayPal online payment, which is more safe and convenient. Our travel advisor will give further details about it. The balance half could be paid upon arrival directly to the tour guide in cash, either USD or RMB.
8. How to assure a layover booking?
We will send you a Tour Confirmation via email (usually within 6 hours) after the receipt of your deposit, passport info and flight info. In this way, your booking is finally confirmed.
9. Luggage storage for the layover/Where to leave your luggage for the layover?
Leave your luggage with your airline. Passengers on layover tours arriving and departing from Beijing Capital airport will normally have their luggage sent to their final destination from their airport of origin.
Leave your luggage with us, load on our vehicle, our driver will watch for you while the tour.
If you’re looking to ditch your bags while you explore Beijing, the airport offers left Luggage counters at all the three terminals. You can leave your luggage for few hours to few days.
For example: A layover in Beijing in between flights from Amsterdam, the Netherlands to Manila, the Philippines. Luggage will be sent directly from Amsterdam to Manila. The information is only a guideline and it’s always recommend to check precise details with your airline.
10. Money exchange?
It’s advisable to exchange some money at the airport counters or ATM as you need to purchase meals or other personal expenses. Its handy to have some RMB when you arrive. There are 24 hour currency exchange counters at Beijing airport in all terminals as well as ATMs.
11. Visa-free Policy?
Please see details at: https://www.beijinglayovertour.com/visa-free-policy/.
12. What are the differences with other tour companies? What are the advantages do you have?
Please see this page about the differences between our company with others. https://www.beijinglayovertour.com/why-choose-us/.